Privacy Policy – PIXC Salon

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Last Updated: July 2026

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PIXC Salon ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, contact us, or use our services.

By using our website or services, you agree to this Privacy Policy.

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1. Information We Collect

We may collect the following information:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Date of Birth (for birthday offers, if voluntarily provided)

• Gender (optional)

• Address (if voluntarily provided)

Appointment Information

• Services booked

• Preferred stylist or beautician

• Appointment date and time

• Branch location

• Booking history

Payment Information

Payments are securely processed through third-party payment providers. PIXC Salon does not store your complete debit or credit card information.

Website Information

When you visit our website, we may automatically collect:

• IP Address

• Browser type

• Device information

• Operating system

• Website usage statistics

• Pages visited

• Date and time of your visit

 

2. How We Use Your Information

We use your information to:

• Book and manage appointments.

• Provide salon services.

• Send appointment confirmations and reminders.

• Respond to enquiries and customer support requests.

• Improve our services and customer experience.

• Process payments.

• Manage memberships and loyalty programs.

• Send offers, promotions, and service updates where you have provided consent.

• Comply with applicable legal requirements.

 

3. WhatsApp Communication

By contacting PIXC Salon through WhatsApp, submitting your phone number, or booking an appointment, you consent to receive communications through the WhatsApp Business Platform.

These communications may include:

• Appointment confirmations and reminders

• Booking updates

• Customer support

• Membership updates

• Service recommendations

• Promotional offers and seasonal campaigns (where you have consented)

Some enquiries may initially be handled by our automated WhatsApp assistant to provide faster responses. If required, your conversation may be transferred to a customer support representative.

You may opt out of promotional WhatsApp messages at any time by replying STOP or contacting us directly. Transactional messages relating to your appointments or services may still be sent.

 

4. Marketing Communications

With your consent, we may communicate with you via:

• WhatsApp

• SMS

• Email

• Phone Calls

You may unsubscribe from promotional communications at any time.

 

5. Customer Images

If you voluntarily share photographs of your hair, scalp, skin, or beauty concerns through WhatsApp or other communication channels, these images will only be used for consultation, appointment planning, or service recommendations.

Your images will never be published or used for marketing without your explicit written consent.

 

6. Cookies

Our website may use cookies to:

• Improve website performance.

• Analyse website traffic.

• Remember user preferences.

• Enhance browsing experience.

You may disable cookies through your browser settings.

 

7. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Payment service providers

• Website hosting providers

• Technology partners

• WhatsApp Business Platform (Meta) and authorised messaging service providers

• Government authorities where legally required

All service providers are required to maintain appropriate security measures.

 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

9. Data Retention

Your information will be retained only as long as necessary to:

• Provide our services.

• Maintain appointment records.

• Fulfil legal obligations.

• Resolve disputes.

• Enforce our agreements.

 

10. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information.

• Correct inaccurate information.

• Delete your personal information where legally permissible.

• Withdraw consent for promotional communications.

• Request details of the personal information we hold.

 

11. Children's Privacy

Our services are intended for individuals aged 18 years and above or minors accompanied by a parent or legal guardian.

 

12. Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for their privacy practices.

 

13. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The revised version will be published on this page with the updated effective date.

 

14. Contact Us

PIXC Salon

📞 Phone: +91 95915 70297

📧 Email: care@pixcsalon.in

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By using our website, booking an appointment, or communicating with us through WhatsApp or other channels, you acknowledge that you have read and accepted this Privacy Policy.